Insurance Claims

Our reputation for top-notch roofing services can’t be beaten.

Helping You With Roof Insurance Claims in East Texas

Serving Tyler, Palestine, Carthage, Center, Elkhart, Oak Wood, Jacksonville, Rusk, Buffalo, and Surrounding Cities

Insurance claims assistance
From start to finish, we’ve got you covered

(903) 618-2187

If you have a storm damaged roof, we will put our knowledge of the insurance claims process and years of experience dealing with adjusters, to work for you. Our goal is to make sure your roofing claim is approved, and you get the amount you deserve to fix the damage. Call our office today to speak with one of our specialists to help you file your insurance claim.

Insurance Claims Service

The first step in any roof insurance claims process is to make sure you are working with a reputable roofing company that is licensed and insured. Doing your homework before hiring a roofing company is important no matter how small the issue is, and it will save you time and money in the long run. Be weary of roofing contractors who show up at your office immediately after a storm and offer to do the repairs at a steep discount.

As an insurance loss specialist, we are highly qualified to work with your insurance company and make sure your hail damage or storm damage claim is satisfied.

It’s also important to remember a few points before you start the insurance claims process.east texas roofing

  • The carrier’s representative is working for the insurance company, not you. Of course, they have to pay out on any approved claims, but they aren’t going to make it easy for you! Keep this in mind when speaking with the insurance representative and remember who’s interests they are looking out for the most.
  • The insurance company will probably give you a preferred list for you to choose a roofing company from. You don’t have to choose a contractor from the insurance company’s list though! Often those companies are getting a kickback from the carrier. Just make sure the roofing company you choose is licensed and insured and has plenty of experience repairing storm damage.
  • There is typically a time limit for which you have to file the claim, imposed by the insurance carrier. If you call us right away, we can get the ball rolling and make sure your claim is submitted on time.

So how can we help with the insurance claims process? Our crew will arrive on time for a thorough roof inspection, so we know exactly what we are dealing with. We will meet with the insurance adjuster and walk them through the roof damage. Our specialists will help you submit the claim and provide the required documentation and paperwork. Once your claim is approved, we will get started on the roof repair or roof replacement and have you back in business in no time at all.

Storm Damage Claim

Storm damage to your building and especially your roof is a stressful situation. We can help ease some of that stress by assisting in the insurance claims process. Our roofing company offers free storm damage inspections, so don’t hesitate to call us.

We have a deep understanding of the complete insurance claims process and we are willing to work with the carrier on your behalf. Our insurance loss specialists will complete the necessary paperwork for recoverable depreciation, get endorsements from your mortgage company, and file any supplemental claims if needed.

Hail Damage Claim

Even the smallest hailstones can cause roof damage. When any type of weather challenges the integrity of your roof, contact us right away for an inspection. We will let you know the extent of the damage and what repairs are necessary.

Our Services



Full Service Roofing Contractor
Repairs, Replacements, New Installs and more!


100% Satisfaction Guarantee
Quality Workmanship! Excellent Service.


Hail and Wind Damage
Repairs and Replacements. We Work With Your Insurance!

East Texas Roof Works & Sheet Metal LLC
14697 Rock Road
Tyler, TX 75707

CALL (903) 618-2187

Insurance claims assistance
From start to finish, we’ve got you covered

We provide immediate storm damage roof repair and you also get our full assistance with the insurance claims process in Tyler, Insurance Claims, Jacksonville, Palestine, and surrounding cities in East Texas. If you are seeking a top professional among roofing contractors Tyler TX, East Texas Roof Works is your perfect solution.

Call for 24/7 Emergency Service!
(903) 618-2187

Client Testimonials

"East Texas Roof Works owner Dewayne Gordon is a miracle worker on roof leaks! We have had several ongoing leaks for a while on our metal roof that seemed to be non fixable. Mr. Gordon came out and ZERO leaks since!!! He is a very honest man and SUPER HIGHLY recommend his services. You will not be disappointed!"

JT Foley

“The crew were very conscientious and had a good work ethic. Mr. Gordon could not be nicer to deal with. His prices are fantastic and he works so well trying to meet every need. He and his crew took care of all of our issues and did it so quickly. They were in and out before we knew it. Would highly recommend them.”
Wayne & Susan

“Dewayne Gordon came out and gave us a bid for replacing my roof and doing some carpentry & painting just Loved the great job they did. Honest,  reasonably priced just all out great company would recommend them to anyone. The good Faith Estimate was with in the boundaries of the actual cost.”

Cindy & Larry

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Contact Us

East Texas Roof Works & Sheet Metal, LLC

14697 Rock Road
Tyler, TX 75707


(903) 618-2187